Current Lead Times:

Custom Down Products: 2-4 Weeks

Custom Synthetic APEX Products: 2-4 Weeks

Ready to Ship:

Down Quilts Ship in 2-4 business days

APEX Quilts Ship in 4-6 business days

Apparel Products Ship in 2-3 Business days


Know the date when you placed your order? Click on the aligning date range below to see when your items should be ready to ship! To see what stage your order is, please click here and login.


Stock & Warehouse items: We ship Warehouse items in 2-3 business days, Stock items ship between 2-6 business days depending on the product that was ordered. When the item is shipped you will receive a confirmation email with a tracking number to keep an eye on your awesome new gear.

Custom items: You can expect your new gear within the lead time that was posted for your item on the date it was ordered. Below are the listed lead times for this week as well as an estimated ship by date for your gear. This is not a guaranteed date, only an estimation based on our current manufacturing times with no unforeseen production issues.


When logged into your account online, you will see that your order is either Awaiting Fulfillment, or Shipped. Below are the definitions of those status:

Awaiting Fulfillment: Your order has been submitted! After a short amount of time your order will be delivered to production and then it is now in the hands of our talented production team. The length of this stage in the process will vary based on what the lead times were when you placed your order. Check out the table below to see an estimated date range for completion of your order.

Shipped: Your order is on the way! You should have received an email with a tracking number. If not, please contact our customer service team. Enjoy your new gear!

August 19th - August 25th

Down Products: 2-4 weeks Synthetic Products: 2-4 weeks

September 16th - September 22nd

September 16th - September 22nd

August 26th - September 1st

Down Products: 2-4 weeks Synthetic Products: 2-4 weeks

September 23rd - September 29th

September 23rd - September 29th

September 2nd - September 8th

Down Products: 2-4 weeks Synthetic Products: 2-4 weeks

September 30th - October 6th

September 30th - October 6th

September 9th - September 15th

Down Products: 2-4 weeks Synthetic Products: 2-4 weeks

October 7th - October 13th

October 7th - October 13th

September 16th - September 22nd

Down Products: 2-4 weeks Synthetic Products: 2-4 weeks

October 14th - October 20th

October 14th - October 20th