Current Lead Times:
Custom Down Products: 2-4 Weeks
Custom Synthetic APEX Products: 2-4 Weeks
Ready to Ship:
Down Quilts Ship in 3-5 business days
APEX Quilts Ship in 4-6 business days
Apparel Products Ship in 2-3 Business days
Know the date when you placed your order? Click on the aligning date range below to see when your items should be ready to ship! To see what stage your order is, please click here and login.
Stock & Warehouse items: We ship Warehouse items in 2-3 business days, Stock items ship between 2-6 business days depending on the product that was ordered. When the item is shipped you will receive a confirmation email with a tracking number to keep an eye on your awesome new gear.
Custom items: You can expect your new gear within the lead time that was posted for your item on the date it was ordered. Below are the listed lead times for this week as well as an estimated ship by date for your gear. This is not a guaranteed date, only an estimation based on our current manufacturing times with no unforeseen production issues.
When logged into your account online, you will see that your order is either Awaiting Fulfillment, or Shipped. Below are the definitions of those status:
Awaiting Fulfillment: Your order has been submitted! After a short amount of time your order will be delivered to production and then it is now in the hands of our talented production team. The length of this stage in the process will vary based on what the lead times were when you placed your order. Check out the table below to see an estimated date range for completion of your order.
Shipped: Your order is on the way! You should have received an email with a tracking number. If not, please contact our customer service team. Enjoy your new gear!
April 15th - April 21st
Down Products: 2-4 weeks | Synthetic Products: 2-4 weeks |
May 13th - May 19th |
May 13th - May 19th |
April 22nd - April 28th
Down Products: 2-4 weeks | Synthetic Products: 2-4 weeks |
May 20th - May 26th |
May 20th - May 26th |
April 29th - May 5th
Down Products: 2-4 weeks | Synthetic Products: 2-4 weeks |
May 27th - June 2nd |
May 27th - June 2nd |
May 6th - May 12th
Down Products: 2-4 weeks | Synthetic Products: 2-4 weeks |
June 3rd - June 9th |
June 3rd - June 9th |
May 13th - May 19th
Down Products: 2-4 weeks | Synthetic Products: 2-4 weeks |
June 10th - June 16th |
June 10th - June 16th |
May 20th - May 26th
Down Products: 2-4 weeks | Synthetic Products: 2-4 weeks |
June 17th - June 23rd |
June 17th - June 23rd |